Product Manager, Operational Excellence

* Review how CS, Sales, Marketing, and Finance operate today to find friction and build or source fixes

* Define and own the internal AI roadmap, finding where AI can cut repetitive work and improve decisions

* Implement solutions without engineering resources (e.g. no-code tools, low-code automation, AI workflows, off-the-shelf products, etc.)

* Work closely with CS, Sales, Marketing, and Finance to understand their workflows, pain points, and capacity limits

* Spot team needs early and proactively surface the problems worth solving

* Partner with engineering on custom builds, writing requirements and owning delivery

* Connect business teams with product and engineering, turning operational needs into actionable solutions

* Design systems and processes that can support a company twice the current size

* 4+ years of product management or business operations experience

* Experience with no-code/low-code platforms, automation tools, and AI-powered workflows

* Experience working cross-functionally with non-technical stakeholders

* Ability to identify operational problems and deliver practical solutions

* Ability to work as a solo contributor without a large team or an established playbook

* Ability to prioritize working solutions and existing tools over building from scratch

* Ability to balance a long-term vision with short-term execution

* Deep understanding of how problems in one team affect the rest of the company

* Strong communication skills in both spoken and written English

* Startup experience

* Bachelor’s Degree in Computer Engineering, Computer Science, or equivalent

Hiring from: Argentina, Brazil, Colombia, Mexico, Paraguay, Chile, Peru, Costa Rica, Uruguay.